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    • Abbreviated Title: Int. J. Innov.  Manag. Technol.
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    • DOI: 10.18178/IJIMT
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HOME > Archive > 2023 > Volume 14 Number 4 (Nov. 2023) >
IJIMT 2023 Vol.14(4): 153-157
doi: 10.18178/ijimt.2023.14.4.953

Management Model Based on 5s and Systematic Layout Planning (SLP) to Improve the Level of Service in the Cleaning Sector

Monika Ciesielkiewicz1,*, Claire F. Bonilla2, and Carlos Olave-Lopez-de-Ayala3
1. School of Education, Computense Unversity of Madrid, Spain
2. Department of Computer Science, UDIMA—Universidad a Distancia de Madrid, Spain
3. School of Ecomomics, University of Valencia, Spain
Email: monikacies@gmail.com(M.C.); clairefbonilla@gmail.com(C.F.B.); carolode@alumni.uv.es(C.O.-L.A.)
*Corresponding author

Abstract—In Peru, the cleaning sector has played an important role in recent days, allowing its continuous development. However, non-delivery of materials, whether due to quantity, delay or damage, is one of the most recurring problems in the sector. Therefore, the management in the storage of materials, to later distribute them to the units, plays an important role in the classification and collection of materials, the transfer without the need for reprocessing, optimizing the picking time, maintaining the durability of the material without damage and ensuring the care of the workers in the area. This study analyzes a warehouse of a cleaning company, which has problems in meeting the delivery time of materials due to the time it takes to pick them. The main causes are damaged materials due to incorrect picking, the delay in locating the material generated by the lack of knowledge of the materials, the disorder that occurs in the area, the lack of cleanliness in the area, and the inefficient distribution of the materials. which are located in different parts.

Index Terms—Level of service, 5s methodology, systematic layout planning, cleaning sector

The authors are with Facultad de Ingeniería y Arquitectura, Universidad de Lima, Lima, Perú. Email: 20151965@aloe.ulima.edu.pe (M.H.-T.), 20161135@aloe.ulima.edu.pe (G.P.-C.), mcollao@ulima.edu.pe (M.C.-D.), alflores@ulima.edu.pe (A.F.-P.)
*Correspondence: jcquiroz@ulima.edu.pe (J.C.Q.-F.)

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Cite: Marco Huamán-Torres, Giannina Poma-Chavez, Juan Carlos Quiroz-Flores*, Martin Collao-Diaz, and Alberto Flores-Perez, "Management Model Based on 5s and Systematic Layout Planning (SLP) to Improve the Level of Service in the Cleaning Sector," International Journal of Innovation, Management and Technology vol. 14, no. 4, pp. 153-157, 2023.

Copyright © 2023 by the authors. This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited (CC BY 4.0).

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