International Journal of
Innovation, Management and Technology

Abstract

The medical field in recent years has been facing increasing pressures for lower cost and increased quality of health care. These two pressures are forcing dramatic changes throughout the industry. Managing knowledge in health care enterprises is hence crucial for optimal achievement of lowered cost of services with higher quality. The health care industry is increasingly becoming a knowledge-based community that depends critically on knowledge management (KM) activities to improve the quality of care. Utilizing knowledge management systems to manage medical information and health care knowledge to support the full spectrum of knowledge needs in all the departments of health care organizations cutting across many skilled professionals. Hence, the objective of this paper is to develop a conceptual framework that integrates different processes, KM activities, and enabling information technology(IT) for designing good knowledge management system. The paper also focuses on technology and knowledge management aspects in a tertiary care hospital.